FAQ

What is your return/refund policy?

We only refund if:

1) your order was damaged or missing during shipping
2) you need to cancel an order within a 24 hour period  

We accept returns and exchanges, but require you to pay for the postage.

Do you ship internationally?

Yep! 

How long does shipping take?

Domestic (U.S) shipping is 3 business days with USPS First Class Package shipping

Please allow 3-5 days of processing time.

For international orders, time will vary from 1-4 weeks.

How much is shipping?

Due to the recent postage price increases, we charge Domestic First Class Package shipping at $2.60 while we can only keep it down to $10 for international and $6 for Canada. 

My order hasn't arrived! And it's been 4 weeks!?

Please contact us at info@shopfreeradicals.com

Do you make custom pins?

We offer custom pin manufacturing that will not be sold under our website.

I am a retailer interested in wholesale / Do you sell to retailers?

We do sell to retailers and offer wholesale prices with a minimum. Please contact info@shopfreeradicals.com for wholesale inquires.